About Trainer

Ms. Deepa is the founder of LEAP Softskills. She is a certified Trainer who comes with an overall experience of 17 years. Her strong belief that “learning is a continuous process in one’s life” has made her earn several certifications during the years. Apart from an M.B.A degree some of her other certifications include:

• Train the Trainer certified by college of Birmingham, U.K; 
• Professional Diploma in Train the Trainer, Asian college of teachers;
• Professional Program in Soft Skills Trainer by ICBI;
• Specialization in Human Resources, University of Minnesota, U.S.A;
• International Graduate Diploma in Counselling Skills, Banjara Academy;
• Business English- Networking, University of Washington;
• Diploma in Pre and Primary Teachers' Training , The American Tesol Institute;
• Advance Diploma in Cosmetology from Anoo's International School of Beauty.

She started her professional career as a Banker but decided to give up her lucrative job as an Assistant Manager to pursue her passion for felicitating and helping others find their success by working on their overall personality as she says " Real confidence comes from knowing our true self and then working upon our limitations & weaknesses to conquer challenges ".

 She is extremely passionate about her work and wants to facilitate with an organized and systematic approach to bring about a positive change in the Business world. She has trained hundreds of students & professionals to become good communicator, confident, empathetic and a people’s person. Her favorite quote says that “Life is 10% what you experience and 90% how you respond to it. Your right attitude is the key to success". 

 At LEAP Softskills we believe that Soft skills are personal attributes that can affect relationships, communication, and your equation with others. These skills are essential not only to find, attract, and retain clients but to exhibit Highly-developed presentation skills, networking abilities and etiquette awareness that can help you reach the pinnacles of success.

 With an ever increasing competition & ongoing Technological Revolution, there are thousands of people who have mastered their technical skills but employers today want to hire candidates who possess soft skills and not just hard skills. 

So what is the difference between hard skills & soft skills? Hard skills include the basic minimum knowledge a candidate needs to have to operate at workplace. Soft skills on the other hand may not be directly related to your job but these are the skills without which you cannot climb the corporate ladder. These skills are important to deal with situations and people. While soft skills tend to come from life experience, they are not always inherent. They are something you can learn. Some such soft skills that we help you acquire & apply are:

• Communication skills & Body Language
• Presentation Skills 
• Customer service
• Time & Stress management
• Conflict resolution
• Team management
• Negotiation Skills
• Business Etiquette
• Leadership

We don’t believe in “one size fits all” policy. We tailor the sessions based on client needs, attitudes and professional profiles to ensure high productivity, effectiveness and real life applicability. Our workshops or training programs are highly interactive and include case studies, role plays, activities, real life examples and anecdotes.